This is the privacy notice of INTERFACE ACCOUNTANTS LIMITED. In this document, “we”, “us”, or “our” refer to INTERFACE ACCOUNTANTS LIMITED.
We are company number 13099196 registered in England & Wales.
Our email address is: firstname.lastname@example.org
- This is a notice informing you of our policy on all information we keep on you. It outlines the terms under which we may treat any information you supply to us or that we acquire from you. It includes both personally identifiable information (“personal information”) and non-personally identifiable information (“non-personal information”). “Process” means to collect, store, transfer, utilise, or otherwise act on information in the framework of the law and this notice.
- We regret that if you are dissatisfied with one or more of the points below, your only option is to quit our website immediately.
- We take your privacy and confidentiality very seriously. We recognise that all users to our website have a right to know that their personal information will not be used for purposes they did not intend and will not fall into the hands of a third party by accident.
- We pledge to keep all information you disclose to us secret, and we hope you will do the same.
- Our policy complies with UK legislation as applied, including the EU General Data Protection Regulation’s requirements (GDPR).
- We are required by law to inform you of your rights and responsibilities regarding the use and control of your personal data. We’re doing it right now by asking you to read the information at www.knowyourprivacyrights.org.
- Except as stated below, we do not share, sell, or divulge any information obtained through our website to a third party.
The bases on which we process data about you
The law compels us to decide which of six stated bases we use to process various categories of your personal information, and to tell you of each basis.
If one of the bases on which we treat your personal data is no longer valid, we will stop processing your data immediately.
If the legal basis for processing your information changes, we will notify you of the change and any new legal basis under which we have established that we can continue to process your data.
Information that we process due to contractual obligation with you
A contract is created between you and us when you register an account on our website, purchase a product or service from us, or agree to our terms and conditions in any other way.
We must process the information you provide in order to fulfil our contractual commitments. It’s possible that some of this data is personal.
We may use it in order to:
- validate your identification for the sake of security, offer you items, and provide you with our services
- provide you with product and service recommendations, as well as information on how to get the most out of our website
We treat this data on the basis that we have a contract or that you have requested that we use it before we enter into a formal agreement.
We may also aggregate this data in a general fashion and utilise it to give class information, such as monitoring our performance in relation to a certain service we provide. We will not be able to identify you as an individual if we utilise it for this reason.
We will process this information until the contract between us expires or is terminated by either party in accordance with the contract’s conditions.
Information that we process with your permission
You give us your consent to process information that may be personal information when you browse our website or ask us to offer you with more information about our business, including job opportunities and our products and services, when there is no contractual connection between us.
When you send us an e-mail message to which you would fairly expect us to respond, you may grant your consent implicitly.
We do not use your information in any way that would identify you personally unless you have consented to it being used for a specific reason. We may aggregate it in a broad sense and utilise it to give class information, such as tracking the performance of a specific page on our website.
We will continue to handle your data on this basis until you withdraw your consent or it is reasonable to conclude that your consent has expired.
You have the right to withdraw your permission at any time by sending us an email. However, you may be unable to utilise our website or services further if you do so.
To send out our client emails to individuals who have joined up for our subscription, we use Microsoft, a third-party service. Microsoft is based in the United States. We shall not transmit or store personal data outside the European Economic Area (“EEA”), with the exception of supplying restricted client contact information to Microsoft.
Your information may be shared with our logistical partners in order to complete your service. This will be limited to only the data needed to complete your order.
Information that we process for the legitimate purposes
We may process information if we have a genuine interest in doing so, either for you or for us.
When we treat your data on this basis, we do so after carefully considering the following factors:
- whether the same goal could be achieved in a different way
- if processing (or not processing) could affect you; whether you would expect us to handle your data, and whether you would think it appropriate to do so in the long run; and whether you would expect us to process your data in the first place
For example, we may process your data on this basis for the purposes of:
- record-keeping for our company’s proper and necessary administration
- we’re responding to unsolicited correspondence from you that we feel you’d expect us to respond to
- defending and claiming any party’s legal rights
- getting competent guidance or insuring against the risks that our organisation faces
- where we believe we have a responsibility to do so, we will protect your interests
Information that we process due to legal obligation
We, like everyone else, are bound by the law. We may need to process your information in order to comply with a legal requirement.
For example, we may be obligated to provide information to legal authorities if they request it or if they have the necessary authority, such as a search warrant or a court order.
This could contain your personal data.
Specific ways to use your information
Information provided with an understanding that it may/will be shared with a third party
Our website allows you to upload content with the intention of others reading, copying, downloading, or using it.
- submitting a message to our discussion board
- writing a product evaluation
- submitting a service evaluation
You must satisfy yourself with the privacy level of everyone who might utilise your personal information before uploading it.
We don’t utilise this information for anything other than allowing it to be displayed or shared.
We do store it, and we reserve the right to use it in any way we see fit in the future.
We have no control over what any individual third party does with your information after it enters the public domain. At any point, we take no responsibility for their activities.
If your request is fair and there is no legal reason for us to keep it, we may agree to erase personal information that you have uploaded at our discretion. You can send us an email with your request.
Complaints about our website’s content
We try to moderate user-generated content, such as reviews, as soon as possible, but we are not always able to do so.
If you have a complaint about any of the content on our website, we will look into it.
We will remove the content while we investigate if we believe it is reasonable or if we believe the law requires it.
Because free speech is a basic right, we must decide who’s right will be violated: yours or the individual who posted the content that offends you.
We will not correspond with you about your complaint if we believe it is vexatious or without merit.
Information about your preferred method of payment
We never take or send payment information to us, whether through our website or otherwise. It is never accessible to our workers or contractors.
You are directed to a secure page on the Worldpay or Paypal or another trustworthy payment service provider’s website at the time of payment. That page may be branded to look like one of ours, but it is not under our control.
Job applications and hiring
If you provide us information as part of a job application, we may keep it for up to three years in the event that we need to contact you again.
If you work with us, we will gather information about you and your work from time to time during your employment. This information will only be used for purposes that are directly related to your job. We will maintain your file for six years after your employment ends before destroying or deleting it.
Sending a message to our customer service department
When you contact us by phone, through our website, or by e-mail, we collect the information you provide so that we can respond with the information you require.
We keep track of your request and our response in order to improve our company’s efficiency.
We store personally identifiable information linked with your message, such as your name and email address, so that we can track our conversations with you and provide excellent service.
When we receive a complaint, we keep track of everything you’ve told us. This information is used to resolve your issue.
If your complaint legitimately requires us to contact another person, we may choose to share part of the information in your complaint with that person. We do this as little as possible, but whether or not we provide information, and if so, what that information is, is entirely up to us.
We may also collect statistics based on data obtained from this source in order to analyse the quality of service we provide, but not in a way that would identify you or anyone else.
Retention period for personal data
We only save your personal information for as long as we need it (up to a maximum of 7 years), unless otherwise stated in this privacy notice:
- to provide the services that you have asked;
- to follow other laws, including those imposed by our tax authorities; to comply with other laws, including those imposed by our tax authorities;
- to provide evidence in support of a claim or defence in court
Compliance with the law
It is, however, ultimately your decision whether or not to utilise our website.
How to contact us